Projects in automation, integrations, CRM, accounting systems, websites, and client portals
CRM
CRM Environment for a Leasing Company
Before: Departments and channels were disconnected, creating heavy manual workload.
After: Call center, website, client portal, notifications, and sales funnel in one environment.
CRM
Website-Bitrix24-1С Integration and Analytics for Auto Business
Before: Procurement coordination and data exchange across website, CRM, and 1С were manual.
After: Procurement funnel, pricing workflows, integrations, and Power BI dashboards.
Integrations
Online Store with a Financial Service
Before: Contact center, logistics, and supplier warehouses operated in isolation.
After: CRM, a price aggregator, and integrations with supplier databases.
Integrations
CRM and 1С Integration for a Trading Group
Before: Orders were transferred to 1С manually, causing stock discrepancies and mispicks.
After: Bi-directional CRM ↔ 1С exchange: catalog, orders, and payments without manual input.
Automation
End-to-End Process for Packaging Manufacturing
Before: Requests were lost between departments, deadlines slipped, and analytics were missing.
After: End-to-end flow in CRM from request to shipment: automated tasks, dashboards, and training.
CRM
Unified Client Database for an Education Service
Before: Duplicate clients, inconsistent details, and payments not reflected in CRM.
After: Single client records and automatic payment sync from the accounting system.
Web
Client Portal on the Website
Before: Clients called to check order status, consuming managers time.
After: Website portal with requests, documents, and statuses from CRM and accounting.
Automation
Process Automation for a MICE Agency
Before: Disparate tools, disconnected processes, and duplicated work.
After: A unified CRM with role-based workflows. We built the :PULS
Integrations
IT Systems Integration for a Leasing Company
Before: Too many manual steps: forms, consents, and document handoffs across roles.
After: Automated forms, consents, upload to 1С, and signing workflows.
Portals
Corporate Portal in the RESO Ecosystem
Before: Multiple systems, long approvals, and lost document versions.
After: Portal with approval workflows, document management, and role-based access.